Privacy policy
Last updated: April 1, 2025
Welcome to Hello Loomi. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website or use our services.
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes to our practices or for legal reasons. Updates will be posted on our website, and the “Last updated” date will be adjusted. We encourage you to review this policy regularly.
How We Collect and Use Your Personal Information
We collect information to deliver, improve, and secure our Services. This includes:
- Information you provide directly: such as your name, address, phone number, email address, and account details.
- Information about your usage: such as your IP address, browser data, device information, and interaction data collected via cookies.
- Information from third parties: such as payment processors (e.g., Shopify) and marketing partners.
We use your information to:
- Process your orders and deliver products
- Provide customer support
- Run marketing and promotional campaigns
- Keep our website safe and secure
- Improve our services
Cookies
We use cookies to improve your experience on our website. You can set your browser to refuse cookies, but this may impact the functionality of certain parts of our site.
For more information, see the Shopify Cookie Policy.
How We Share Your Personal Information
We may share your personal data with:
- Service providers such as payment processors, logistics partners, and customer support services
- Marketing and business partners
- Government authorities if required by law
- In case of a business transaction like a merger or acquisition
- We do not sell your personal data to third parties.
Third-Party Websites and Links
Our site may contain links to third-party websites. We are not responsible for the privacy practices of these other sites. Please review their privacy policies before providing any personal information.
Children's Data
Our Services are not intended for children under the age of 16. We do not knowingly collect personal data from children. If you believe we have collected information about a child, please contact us immediately.
Data Security and Retention
We take reasonable measures to protect your personal information, but no security system is completely secure.
We retain your personal information for as long as necessary to provide our Services and to comply with legal obligations.
Your Rights
Depending on where you live, you may have the following rights:
- The right to access your personal data
- The right to correct or delete your data
- The right to object to or restrict the processing of your data
- The right to data portability
- The right to withdraw consent at any time
- The right to file a complaint with a supervisory authority
To exercise any of these rights, please email us at info@helloloomi.com.
We will handle your request in accordance with applicable laws and without discrimination.
International Users
Your personal data may be processed outside your country of residence, including countries outside the European Economic Area (EEA).
Where necessary, we use standard contractual clauses approved by the European Commission to ensure adequate protection of your data.
Contact Us
If you have any questions about this Privacy Policy or our practices, please contact us:
🏠 Burgemeester Hulststraat 5, Schagerbrug, 1751 CK, The Netherlands